Frequently Asked Questions

How do I start using GenResult?

To start using GenResult, simply create an account or log in with your Google account. Once logged in, you can begin generating videos, images, audio, and other AI-powered media instantly.

Do I need a monthly subscription?

No. GenResult operates on a credit-based system. You can purchase credit packages according to your usage needs — there are no mandatory monthly subscriptions.

How are videos generated?

GenResult AI uses advanced technologies such as Sora-2 and Sora-2 Pro from OpenAI to generate high-quality, realistic videos through state-of-the-art AI processing.

How long does it take to generate a video?

The generation time depends on several factors, such as provider availability, video duration, and complexity. Most videos are generated within a few minutes or even seconds.

Are my videos visible to the public?

By default, all generated videos are private. However, you can choose to make your videos public and display them in the GenResult gallery by changing the visibility settings of each generated video.

How can I integrate my YouTube or other social accounts?

GenResult allows you to connect your YouTube, TikTok, Instagram, and Facebook accounts. Once linked, you can upload AI-generated videos directly to your channels, making content distribution faster and easier across multiple platforms.

How does billing work?

Payments are securely processed through Stripe. You can purchase credits at any time using your preferred payment method. All transactions are encrypted and handled by Stripe — GenResult does not store banking or card details.

Can I request a refund?

Refunds are available in specific cases, such as duplicate purchases. We do not issue refunds for used credits or accounts suspended for violating our Terms of Service . Refund requests are typically processed within 7–15 business days.

What happens if I violate the Terms of Service?

Accounts that engage in prohibited activities — such as generating adult or violent content — may be temporarily or permanently restricted. Credits in banned accounts are not eligible for refunds, so please ensure all content complies with our policies.

Any questions?